Privacy Policy

Scope of this policy

This policy applies to information handled through the AM Solutions website and its contact form. It does not govern websites, platforms, or services operated by other organizations, even when this website links to them.

This website is intended to provide information about cleaning and home improvement services in the Pittsburgh area and to allow prospective and existing customers to contact AM Solutions.

Information we collect

Information you provide

When you use the contact form or communicate with us directly, we may collect:

• Your name
• Your email address
• The subject of your inquiry
• The message and any project or property details you choose to provide
• Any additional information you provide during follow-up communications

Please do not submit sensitive information—such as Social Security numbers, financial account details, health information, or passwords—through the contact form.

Information collected automatically

When you visit the website or submit a form, our hosting and security services may automatically process technical information such as your Internet Protocol (IP) address, browser or device type, user-agent string, referring page, requested pages, timestamps, and security-related signals.

The contact-form record currently stores the submitting IP address and user-agent string along with the information entered in the form. This information helps us operate the form, investigate abuse, and maintain a record of the inquiry.

How we use information

We may use the information described above to:

• Respond to questions and requests for estimates
• Discuss, schedule, and provide requested cleaning or home improvement services
• Maintain records of customer inquiries and communications
• Protect the website and contact form from spam, fraud, automated submissions, and other misuse
• Troubleshoot technical problems and maintain website reliability
• Comply with applicable laws, enforce our rights, and address safety or security concerns

We do not sell personal information. We do not use information submitted through this website for third-party behavioral advertising.

How information is shared

We may disclose information only as reasonably necessary for the purposes described in this policy:

Cloudflare

The website, contact-form endpoint, security checks, and backup form records use Cloudflare services. Cloudflare may process technical information to deliver and protect these services.

Google

Contact-form messages are delivered to AM Solutions through Gmail and may therefore be processed and stored using Google services.

Service providers

Information may be available to contractors or providers who support website operation, communications, security, or business administration, subject to their responsibilities to protect it.

Legal and safety reasons

We may disclose information when reasonably necessary to comply with law or legal process, protect rights or property, prevent fraud or abuse, or address an emergency involving safety.

Business changes

Information may be transferred as part of a merger, sale, reorganization, financing, or transfer of all or part of the business, subject to applicable law.

Cloudflare Turnstile

The contact form uses Cloudflare Turnstile, an invisible security service that helps distinguish legitimate visitors from automated traffic. Turnstile may process technical signals such as IP address, user-agent, TLS fingerprint, site key, and originating website. According to Cloudflare, Turnstile does not access or process the content entered into the contact form. Learn more in Cloudflare’s Turnstile Privacy Addendum.

Cookies and analytics

AM Solutions does not currently use advertising cookies or a behavioral analytics platform on this website. Cloudflare may use cookies or similar technologies that are strictly necessary to provide security, prevent abuse, and deliver the website. Your browser may allow you to block or delete cookies, although doing so can interfere with security features or form submission.

Retention and security

Contact-form submissions may be retained in Cloudflare storage and in the AM Solutions email account for as long as reasonably necessary to respond to the inquiry, provide or document services, maintain business records, resolve disputes, protect the website, and meet legal obligations. Retention periods may vary according to the nature of the communication and relationship.

We use reasonable administrative and technical measures intended to protect information, including encrypted website connections, restricted service credentials, form validation, anti-spam controls, and Turnstile verification. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Information may be processed in the United States and in other locations where our service providers operate. Those locations may have data-protection rules different from those in your jurisdiction.

Your choices and rights

You may contact AM Solutions to request access to, correction of, or deletion of personal information you previously submitted through the website. We may need to verify your identity before acting on a request. We may also retain information when required by law or when reasonably necessary for legitimate business, security, recordkeeping, or dispute-resolution purposes.

Depending on where you live, applicable law may provide additional privacy rights. To ask a privacy question or submit a request, use the contact information below. We will review and respond in accordance with applicable law.

You can avoid submitting information through the website by calling us directly. Cleaning inquiries can be made at 412-872-7301, and home improvement inquiries at 412-927-9501.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, please contact us so we can review and delete it where appropriate.

Changes to this policy

We may revise this Privacy Policy as our website, services, or legal obligations change. The “Last updated” date at the top of the page identifies the current version. Material changes will be reflected on this page.

Contact us

For questions or requests concerning this Privacy Policy or information submitted through the website, contact: